Jade Solace Massage Therapy: From Word-of-Mouth to Streamlined Wellness Brand

Client Snapshot

Client: Jade Solace Massage Therapy
Industry: Wellness & Massage Therapy
Services: Website Development, Social Media Launch, Booking & Payments, CRM, Membership Programs
Engagement: 8 Weeks

The Challenge

Jade Solace had built a loyal client base through word-of-mouth but lacked the systems and digital presence to scale. With no central website, disjointed booking and payment processes, and no recurring revenue structure, the business needed a cohesive, professional foundation to grow.

Our Approach

We created a fully integrated digital ecosystem designed to elevate visibility and simplify operations:

  • Website Development: Launched a multi-page site with booking integrations, testimonials, intake forms, memberships, and T&Cs.

  • Social Media: Set up Facebook & Instagram business accounts, created launch graphics, and connected scheduling tools.

  • Booking & Scheduling: Integrated Acuity with email, refined client flows, and ensured intake and terms were built into the booking journey.

  • Payment & CRM: Implemented Square for payments, migrated client data from Jane App, and designed custom intake + SOAP notes forms.

  • Membership Programs: Developed tiered membership models with perks, discounts, and automated onboarding emails.

Results & Impact

  • A professional online presence that matches the quality of services.

  • Streamlined operations that reduce admin time and stress.

  • A seamless client experience from first click to follow-up.

  • A membership-ready model to support long-term, recurring revenue.

Want to streamline your wellness business like Jade Solace Massage Therapy?

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